Safeguards in your account

Telbet Casino: limits before play, not after loss

Play only from 18+, and every Telbet Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set your deposit limit

Licensed operatorLicense OGL/2009/1346/789 issued by Gaming Control Board Curaçao. Telbet Casino N.V., company 294821.

Four key facts

You want the essentials before you play

The usual worry is where limits live and who to ring in New Zealand; both answers are below.

Minimum age18+

Licence and regulatorGaming Control Board Curaçao, OGL/2009/1346/789

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Built-in safeguards

Control you keep inside the account

Reminders and checks help when sessions run long, spending creeps up, or play stops feeling like fun.

Deposit cap

A deposit limit in your account caps what you move in, because play is paid entertainment; switch it on before a session you have already planned.

Set your loss ceiling

Loss limit controls set the most you can lose before you stop; turn it on if your spending has crept past what felt comfortable.

Session time reminder

Session time reminders check in while you play and mark how long you have been at the table; switch them on when hours slip by unmarked.

A firm stop, not a pause

Self-exclusion is set in your account, not through a national register, and it stops play rather than pausing it; ask support to apply it.

Deep into a session

Reality checks show how much time and money the session has taken, and they are worth switching on for any long evening at the tables.

A limit in place

How do you put a limit in place?

Telbet Casino keeps limits inside the account, so nothing extra needs installing or typing.

Logged in and ready

Open your profile from the top menu and find the limits section; check that your verified details are correct before you change anything.

Pick the right tool

Choose deposit limits or loss limits, whichever matches what you want to hold back; the same screen lists every other control in your account.

Set the period and amount

Set how long the limit should run and the amount you are comfortable with; both are easier to pick while nothing is at stake.

Read the summary

Confirm the change and read the summary line; if it shows a lower limit than you intended, adjust it before leaving the page.

How do you keep a child off a gambling site?

Have your ID ready first. Telbet Casino accepts players aged 18+ only, and a photo ID must be on file before any first withdrawal. The age and identity check happens at registration, so a young person cannot slip through on a small deposit.

When the family laptop is shared. Blocking software on a shared family computer or phone keeps gambling pages out of reach, whatever accounts exist on the device. Install it with a password only an adult holds, so the setting cannot be switched off quietly.

When you do not know what to say. Speak about money and time plainly, without blame, and let the person decide what changes first. Families in New Zealand can call the Gambling Helpline Aotearoa on 0800 654 655 at any hour for guidance.

A day away, or months out

A calmer head, kept intact. Inside your account sits a short pause you control, made for hours or days away from the tables. You start it from the settings area and access stays closed until the period you chose runs out. Nothing about your balance or history changes.

Can I undo it early? Self-exclusion is the longer stop, opened from the same settings area once you decide the break needs months rather than days. Access closes for the full period you pick and cannot be undone early. Your account stays in place, dormant, until it ends.

Account-level exclusion, nationwide gap. New Zealand keeps no national exclusion register, so the casino account itself is where a self-exclusion lives. Set it there for the period you need, then call Gambling Helpline Aotearoa for human support alongside it — the line answers around the clock.

Three free services

Help that costs nothing and stays private

Telbet Casino points you to people whose whole job is listening, free and without judgement.

Gambling Helpline Aotearoa

One free phone line covers the whole country, day and night, for anyone worried about their own play or a family member's. Callers reach trained people, and what is said stays between you and them; free text is available too. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Face-to-face counselling, peer groups and culturally grounded support come from a foundation with eighteen clinics nationwide. It welcomes gamblers and the people around them, and the freephone and text lines run on weekday business hours. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site explains the signs of harm, shares practical tips and helps you find local support, whether you gamble yourself or live with someone who does. safergambling.org.nz

Small warnings, early enough to act

Catching these signals early leaves room to act while change is still easy. A spending cap set in your account, or a pause of a few days, is the simplest first move — no drama, no explanation needed.

Read through these and see which ones sound familiar in your own week.

Playing past the hour you planned
Chasing a loss with a bigger deposit
Hiding your play from your partner
Borrowing money to keep going
Thinking about the tables at work
Feeling flat until the next session
Skipping things you used to enjoy

Protection you control

Limits, breaks and a clean exit

Short answers on pausing play, moving a limit and leaving the account behind.

If I take a short pause, when can I play again?+

A pause in your account is a break from play for the length you choose, and the account stays open with your limits still in place. Play is possible again once that break has run out.

Can I change my deposit limit after I set it?+

Yes. Limits sit in one section of your account, and that same section lets you set a fresh figure when your budget shifts. Choose the amount and period with care, since your new ceiling applies to the period you select.

Do the limits work the same on my phone?+

Yes, and it is the same section: the mobile version of your account holds the deposit, loss and time tools in one place. A figure you set on a phone carries over to the full site, and the other way round.

Is there any way to undo a self-exclusion sooner?+

No. Once the self-exclusion in your account is confirmed, it holds for the whole period you picked and cannot be lifted before that period ends. Plan the length as a firm stop rather than a trial.

Why does my age need checking before I play?+

Your account can only be opened by someone aged 18 or over, so age and identity checks come before play starts. These checks keep underage players out and keep your own account and payouts secure.

What is the route to closing my account permanently?+

Ask the support team to close it, using the support email, and say plainly that you want the account shut for good. Closure is different from a pause or an exclusion, so state which one you mean.